Privacy Policy
Altè Luggage (“we”) respects your privacy and is committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy explains how we collect, process, and protect your personal data when you use our website and services.
Personal Data We Collect
We only collect personal data to the extent necessary to provide our services.
Browsing the Website
You may visit our website without registering. We do not collect personal data solely from browsing, unless required by law (for example, through cookies).
Creating a Customer Account
When you create an account, we may collect the following information:
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name
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email address
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contact details
Purchases and Orders
When you place an order, we collect the information necessary to process it, such as:
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name
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billing and delivery address
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phone number
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payment-related information
Customer Support
When you contact our customer service, we may process the information you provide in order to handle your inquiry.
You may review and update your personal information through your customer account or by contacting us directly.
Purposes of Processing Personal Data
We process personal data for the following purposes:
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receiving, processing, and delivering orders
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processing and confirming payments
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providing customer support and responding to inquiries
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developing and improving our website, products, and services
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sending marketing communications (only with your consent)
You may withdraw your consent to receive marketing communications at any time via the unsubscribe link included in our emails.
Disclosure of Personal Data
Your personal data is treated confidentially. We only disclose data when necessary, including to:
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payment service providers for payment processing
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shipping and logistics partners for order delivery
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public authorities, where required by law
We do not sell, rent, or disclose your personal data to third parties for marketing purposes.
Transfers to Third Parties
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we encourage you to review their own privacy policies.
Data Security
We use appropriate technical and organisational security measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. Access to personal data is limited to individuals who require it for the performance of their duties.
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Your Rights
Under the GDPR, you have the right to:
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access your personal data
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request correction of inaccurate data
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request deletion of your data
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object to or restrict processing
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request data portability
You may exercise your rights by contacting us at:
info@alteluggage.com
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy. Any changes will be published on this page and will take effect upon publication.
COMPANY INFORMATION:
ALTÈ LUGGAGE
Business ID: 3444752-1
Mail: info@alteluggage.com
Phone: +358 41 703 6904
Address: Paciuksenkaari 13, 00270 Helsinki, Finland